Health
For more information on the healthcare benefits, please visit the BlueCross BlueShield of Tennessee website.
Dental
Dental benefits are administered by DentaQuest.
Information About Mailing to CoverKids Members from DentaQuest
On April 9, 2010, DentaQuest, CoverKids' dental benefit manager, notified the state that a laptop had been stolen from one of DentaQuest's contractors. That laptop contained health information of about 10,500 Tennessee DentaQuest members. Of these, 12 CoverKids members were affected.
DentaQuest and its contractor are taking steps to prevent this from happening again. Tennessee DentaQuest members who were affected are being offered credit safeguards including continuous credit monitoring for adults, identify theft monitoring for minors, and enhanced identity theft consultation and restoration services. They are also offering services to help protect the identities of members whose information was on the laptop. Those affected will be sent a letter in the mail outlining the services being offered by Kroll Fraud Solutions. The letters will be sent beginning June 14, 2010. The services are free, but individuals must enroll to participate.
Kroll staff members are available Monday through Friday 8:00 a.m. to 5:00 p.m. Central Daylight Time. Their toll-free number is 1-877-309-0021.